Terms and conditions
Please read these conditions carefully before using Darn Spice Company’s website. By using this website, You signify Your agreement to be bound by these conditions.
Customers or visitors to this web site are referred to as “You” or “Your” Darn Spice Company is referred to as “Us” or “We”. Darn Spice is the trading name of S S Haddaway.
Security & Order Confirmation
If You pay by credit or debit card, Your details are handled by WorldPay-CardSave on a secure server using encryption. While it is impossible for any web site to be completely impregnable to fraud, WorldPay-CardSave's system of a secure server and encryption offers a good level of security that You can be confident with. When You place an order to purchase a product We will send You an e-mail confirming receipt of Your order and containing the details of Your order including transaction and order reference numbers. Your order represents an offer to Us to purchase a product which is accepted by Us when We process payment for your order. When We accept Your order, We will send a Dispatch Confirmation E-mail. Any products on the same order which We have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract. If You have incorrectly entered Your e-mail address Your confirmation and dispatch e-mail will fail. So long as payment has been processed successfully this will in no way affect Your order. Failure by Us to send a receipt confirmation e-mail or dispatch confirmation e-mail in no way invalidates Your offer or Our acceptance of your offer.
Damage & Tracing Parcels
In the event that Your goods are damaged in transit please contact Us within 24 hours of receipt. Products received by courier should be checked before being signed for. If the exterior packaging or the products are found to be damaged You must then sign "checked and found to be damaged”. If You fail to do this We may not be able to offer a refund. If products sent by Royal Mail are not delivered please contact Us for details of the tracking and tracing procedure. If products sent by Courier and not delivered please contact Us for details of the online and telephone tracking procedure. If orders are considered by Us to be lost in transit after a reasonable period time has elapsed we shall at Our discretion either refund or resend the order.
Currently we do not ship to destinations outside of the United Kingdom. Should you wish to make an order which is to be shipped outsite of the UK, please email "[email protected]" or phone +44 (0) 1525 406783.
For delivery, purchase or product queries please contact Us using any of the following methods:
Telephone: 0800 678 5088
Post: Darn Spice Co, Hudson Close, Lidlington. Bedford. Bedfordshire. MK43 0RE
For other queries please contact Us using any of the above methods.
Prices & Product Details
All prices quoted are in £ Sterling. We endeavour to ensure that the information shown on the web site is as accurate as possible.
We cannot be held responsible for typographical errors on this site, including but not limited to those regarding price. We reserve the right to make changes to Our web site including prices, products, ingredients and terms & conditions without any notice being given.
All products and services are subject to availability and may be withdrawn from sale at any time. If for any reason goods ordered are not available You may be offered an alternative. This alternative will be offered by telephone or e-mail. We will never ship an alternative product without obtaining authorisation beforehand. We reserve the right to partially ship Your order only if the missing products do not constitute a significant part of Your total order.
If for any reason You are not entirely satisfied with any product that You have purchased from Us, because you feel they are either damaged or faulty, You may return it to Us, at Your expense, within 7 days from the date of dispatch.
Provided it is returned in its original packaging and the product has not been consumed other than is reasonable to establish the quality of the product You are not happy with We will refund the entire purchase price including the cost of postage or alternatively we will exchange the item for you.
If Your returned goods are damaged, not in the original packaging or consumed more than was reasonable to establish the quality of product, We reserve the right to levy a charge commensurate with that loss. We are unable to process returns or refunds on items that are just unsuitable or unwanted.
The title for goods supplied remains with Us until full payment has been received.
Access to Our Website
We will do Our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed.
Your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
License for Website Access
We grant You a limited license to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent from Us. This license does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without Our express written consent. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of Our web site as long as the link does not portray Us, Our products or services in a false, misleading, derogatory, or otherwise offensive matter.
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. You must use the website for lawful purposes only and must not use the website for any of the following: Fraudulent purposes, or in connection with a criminal offence or other unlawful activity; To send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; In breach of copyright, trademark, confidence, privacy or any other right; Is otherwise injurious to third parties; Objectionable; Which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"; or Causes annoyance, inconvenience or needless anxiety.
All content included on the website, such as text, graphics, logos, button icons, and images belong to Us, and are protected by United Kingdom and international copyright laws.
Darn Spice and other marks indicated on Our website are trademarks or registered trademarks of S S Haddaway T/A Darn Spice Company. Our graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Darn Spice Company and may not be used in connection with any product or service without Our written authorisation.
Events Beyond Our Reasonable Control
We will not be held responsible for any delay or failure to comply with Our obligations under these conditions if the delay or failure arises from any cause which is beyond Our reasonable control. This condition does not affect Your statutory rights.
If You breach these conditions and We take no action, We will still be entitled to use Our rights and remedies in any other situation where You breach these conditions.
Governing Law and Jurisdiction
These conditions are governed by and construed in accordance with the laws of England and Wales.
These conditions in no way affect Your statutory rights